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Browsing by Author Ngoc Tran Nguyen
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) |
|---|---|---|
| 2025 | Human-robot collaboration in service recovery: Examining apology styles, comfort emotions, and customer retention | Hong Ngoc Nguyen; Ngoc Tran Nguyen; Murat Hancer |
