The influence of business intelligence and sustainable risk management on sustainability performance: moderated mediating model by information technology governance

Abstract

Purpose: This paper aims to explore the link between business intelligence (BUI), sustainable risk management (SRM) and sustainability performance (SUP) in Vietnamese circumstances, an emerging market. This study explores SRM as a mediation factor within the model. In addition, this study examines information technology governance (ITG) as a moderation factor for the BUI-SRM link. Design/methodology/approach: The sample for this research was gathered through a surveying approach. This study used a random sampling method with strict screening steps to collect the feedback. The final sample consisted of 385 responses, which were utilized for analysis using partial least squares structural equation modeling (PLS-SEM). Findings: This work signifies that both BUI and SRM have a favorable effect on SUP. In addition, BUI significantly impacts SRM. Moreover, SRM favorably mediates the relationship between BUI and SUP, while ITG plays a significant moderator role in the BUI-SRM link. Practical implications: This paper identifies the efficacy of ITG and its moderating role in the organizational context. It also offers research guidance on the impact of modern technology adoption (e.g. BUI) and risk management practices (e.g. SRM) on current and future organizational sustainability (e.g. SUP). Originality/value: The paper benefits to the SUP literature by highlighting the favorable effects of BUI and SRM, especially in the context of emerging impacts from ITG. This study represents a groundbreaking empirical investigation that integrates BUI, SRM and SUP within the same framework of an emerging market, specifically Vietnam.