Factors affecting the intention to apply technology in accounting at small and medium enterprises in Ho Chi Minh City

Abstract

In the past few years, the application of technology has become a common trend in all areas of life and society. In particular, for heavy tasks in storing and processing information and data such as accounting, the need to use technology to reduce the workload has become even more essential. In fact, this topic has been explored in many previous studies based on the model Unified theory of acceptance and use of technology (Venkatesh et al. 2003) or Technology Acceptance Model (Davis, 1985), with "Performance expectancy", "Effort Expectancy" and "Organizational Resources" at the center. Both models ensure to generalize both internal and external factors but have not been tested together to give a more overview and test from different perspectives, of both managers and employees. Therefore, in this study research, the authors based on the basic theories to come up with hypotheses and research models including "Social influence", "External requirements", "Business Resources", "Performance expectancy", "Effort Expectancy" and "Facilitating Conditions" to ascertain the impact of several factors on the to use technology in planning at small and medium-sized enterprises. After the survey process, the authors obtained 222 valid responses and conducted a scale reliability analysis through Cronbach Alpha's coefficient, EFA discovery factor test, regression analysis combined with Independent T-test and One-way ANOVA test. The results show that all six factors have statistical significance and have a positive impact on the "Intention to apply information technology" in accounting at small and medium-sized enterprises in Ho Chi Minh City. From there, recommendations are made to managers and employees working in the field to increase the intention to apply technology in the accounting environment