Revisiting the Role of Supply Chain Managerial Competence in Firm Logistics Performance: Do Experience and Education Matter?

Abstract

This study aims to assess, through individual performance, the influence of supply chain managerial competency of logistics managers on company logistics performance, taking into account the moderating effects of education and work experience. Using an empirical survey of Vietnamese developing nation logistics companies, this study applied the PLS-SEM approach for data analysis including assessments of mediation and moderation. The sample comprised 272 valid replies from a structured survey aimed at managerial personnel. The findings demonstrate that the competencies of logistics managers substantially improve individual performance, hence mediating the favorable correlation between management competencies and organizational logistics performance. The results indicate that both education and experience enhance these linkages at both individual and organizational levels. This study advances the application of RBV theory by highlighting human capital as an essential, distinctive resource that, when augmented by education and experience, enhances organizational performance. Nevertheless, this study’s shortcomings encompass a concentration on the Vietnamese logistics sector, indicating the need for future research across various businesses and geographical settings. These observations highlight the necessity for specialized education and training programs to develop managerial competencies for enduring organizational effectiveness.